about us

Who We Are


Unfortunately, most of us will be confronted with the task of arranging the funeral of a loved one, which, in the midst of grief, can be a daunting ordeal.

Our fully trained staff are available to give personal and discrete service at any time of the day or night, at weekends and on public holidays.

Once our services are engaged, everything can be left in our care, giving peace of mind to you and dignity to the deceased.

It is a time when we need all the help and support we can summon, particularly in the early days of our loss, when some very important decisions will need to be made.

To this end we have produced the information on our Web site to supplement the specialist information we provide to our families.

 

Our Company
We are a well established, locally owned and independent family company committed to providing the highest standards of care and service to each family that we serve.

Our company has grown through establishing a high reputation and through personal recommendations.

From the moment of first contact Armstrongs will guide the family step-by-step through the arrangements and through all other items such as announcements in local or national papers, arranging floral tributes, catering and memorials.

 

Our Service
Entrusting a funeral director with the responsibility of looking after a loved one is not a task to be taken lightly and that is why the needs of the family are of paramount importance to us.

We believe that each funeral should be as individual as the person who has passed away, we therefore pride ourselves on the wide choice of services we provide.

Because of the size of our company we are able to provide a highly personal and truly caring approach.

The care taken in providing these services has helped us to establish a highly trusted and personally recommended funeral service.

 

Single minded devotion
As an Independent Funeral Service all of our attention is concentrated on satisfying the needs of the family. We are not distracted or bound by corporate rules handed down from head office. We are flexible and responsive to your needs.

 

Devoted to families, not profits
Large concerns answer to shareholders. We answer to you.

In our locally owned firm there is no pressure from head office to increase profits. We know our business will do well when we serve you well.

 

A traditional British funeral service
We have no connection whatever with the American conglomerate SCI, the Co-Operative Funeral Service or Dignity Funerals UK, of whom many control funeral directors in this country and indeed Bury St. Edmunds.

 

We are proud to remain the only locally owned, independent family funeral service.